Lead Teller & Universal Member Relationship Specialist #000VILVyStar Credit Union
VyStar Credit Union is seeking a Lead Teller & Universal Member Relationship Specialist (Multiple Openings) to support our new branch in the Wildwood/TheVillages community. The ideal candidates must have a minimum of one year experience in a position of direct member/customer contact.
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.We encourage you to become a part of VyStar Credit Union's family of employees.
000VIL - Universal Member Relationship Specialist
In a multi-task, broad product environment, independently interviews members to identify opportunities to foster and expand the member’s relationship with VyStar Credit Union. Identifies through the interview process products and/or services that would benefit the member. Educates and effectively offers these products and/or services enhancing the member experience. Appropriately makes referrals to VyStar business partners. Demonstrates support of the credit union’s business plan and their branch’s relationship building and service objectives by promoting top quality, full range products and services, exhibiting a professional, “can do” attitude and providing the highest level of service.
Adheres to the Standards of Excellence and behaviors associated with VyStar Excellence. The Universal Member Relationship Specialist I has development expectations through the Member Relationship Specialist certification program. This multifaceted position is essential in establishing VyStar as the member’s primary financial institution.
In addition to these duties, this position also performs teller duties as needed in the branch. The approximate mix will be determined by the needs of the branch. This incumbent provides efficient, quality Teller service to VyStar members and VyStar Business members in a lobby or drive in environment. Performs and documents transactions in accordance with applicable federal, state and local statues and regulations. Abides by VyStar policies, procedures and teller balancing standards. Maintains a professional appearance at all times.
VyStar Credit Union is an Equal Opportunity Employer.