Front Desk ReceptionistMedical Office
" Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Front Office Help Part/Time Busy Medical Office.
Some responsibilities will be data entry &answering phones, Located In Lecanto Area,experience preferred!
" Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
" Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
" Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
" Ensures availability of treatment information by filing and retrieving patient records.
" Maintains patient accounts by obtaining, recording, and updating personal and financial information.
" Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
" Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
" Helps patients in distress by responding to emergencies.
" Protects patients' rights by maintaining confidentiality of personal and financial information.
" Maintains operations by following policies and procedures; reporting needed changes.
" Contributes to team effort by accomplishing related results as needed.
Medical Office Receptionist Skills and Qualifications: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus.