Patient Accounts Representative

Eastern Virginia Medical School   Norfolk, VA   Full-time     Administration / Clerical
Posted on November 12, 2019

This position is responsible for providing medical business office clerical assistance.

Accurately and efficiently posts office and/or hospital charges into the IDX system.

 

Batches charge tickets to send to EVMS Health Services per policy.

 

Maintaining confidentiality and professionalism, interviews patients to obtain personal, financial, and medical information; creates patient medical charts/accounts.

 

Verifies insurance information by calling carrier.

 

Receives payments from patients, writes receipts and writes daily cash journals.

 

Responds to inquiries from patients and researches accounts.

 

Responds to and interacts professionally to requests from providers and management.

 

Performs other duties as assigned.

 

Qualifications:

High school diploma and one year experience in patient billing are required.  Must have experience with ICD-9 and CPT coding.

 

EVMS is an equal opportunity/affirmative action employer of minorities, females, individuals with disabilities and protected veterans and is a drug and tobacco free workplace.