Telemarketing Sales and Retention Representative
Join the Citrus County Chronicle's Circulation team! Full time position Seeking a Telemarketing Sales & Retention Representative. Responsibilities include: Data management; outbound calling to existing customers and outbound sales telemarking calls.
• Good time management and organizational skills.
• Must have excellent customer service skills and good computer skills.
• Some weekend work
Citrus County Chronicle 1624 N. Meadowcrest Blvd. Crystal River, FL 34429
EOE, drug and background screening required for final applicant Performs needed software processes and scheduled maintenance. May represent the company at public functions, and events for sales and service purposes.
Assists customers, contractors, and other co-workers in person and by telephone by providing customer service information. Answers department telephones. Prepares needed department reports and billings. Types data entry in circulation computer. Keeps reports in an orderly manner. Files data as needed.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate with customers, contractors, and co-workers in a professional manner. Ability to work in a well-structured, high-stress, competitive environment. Knowledge of proper grammar, punctuation and spelling. Proper solving, analytical abilities and interpersonal skills required.
Position requires a high school diploma or equivalent
Computer knowledge a must
Customer Service experience
Business-Casual dress required for the office.