Maintenance, Housekeepers, Front Desk
Maintenance, Security, Housekeepers, Linen Runners, Front Desk and Breakfast Attendant.
Maintenance workers fix and maintain mechanical equipment, buildings, and machines. Tasks include plumbing work, painting, flooring repair and upkeep, electrical repairs and heating and air conditioning system maintenance. Hotel security protects hotel guests, employees, and property. Hotel security typically works directly on the hotel property, patrolling the grounds, and in an office, monitoring security cameras or filling out paperwork. Room Attendants are responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably.
Linen Runners transport linen carts with clean laundry from laundry room to storage rooms on each floor of property. Replenish linens in the linen rooms based on the amount of linens needed for each floor as noted on the linen distribution form. Return cart to designated area at the end of shift. Clean and organize items stored in laundry room, supply/storage closets, linen room, and/or uniform room. Identify and report preventative or other maintenance issues in public areas or guest rooms.
Front Desk duties include checking in/out guests, handling their requests and taking reservations, answering customer questions, offering customer support, guiding and advising customers, keeping the front office clean and representative, following the agendas and scripts.
Night Auditor Responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices and prepares paychecks.